Support

How to reach me

Use the form on the Contact page, or reply to any email I have sent you. I usually answer within two working days (India time, Monday to Friday).

What is covered

• Pilot: questions about the delivered server for 14 days after delivery.
• Production build: fixes for defects in the agreed scope for 14 days after delivery.
• Care plan: monthly checks, updates, and an agreed allowance of small changes, by email.

What is not covered

Round-the-clock response, changes to your own API, new features outside the agreed scope, and the behavior of third-party services such as ChatGPT or Claude. These can be quoted separately.

Security reports

If you think you have found a security problem in something I built, write to me through the Contact page with the word “security” in your message. Please do not post details publicly until I have had a chance to respond.